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Customer Phone number with country code

A short description of the issue, please add a full description of the issue in the description field below

Along with the description please also provide where possible; date and time the problem occurred, Bot name, Conversation ID(s), any error messages, recreational steps.

Urgent - A problem that severely impacts your use of the Subscription Services in a production environment High - A problem where the Services are functioning but your use of a production environment is severely reduced. Normal - A problem that involves partial, non-critical loss of use of the Software in a production environment Low - A general usage question

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